Privacy policy

Eagle Home Appraisal Reading ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://eaglehomeappraisalreading.com or engage our appraisal services.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and property address when you submit a contact form or call us to request an appraisal.
• Property information: Address, size, type, and condition details provided in connection with an appraisal engagement.
• Usage data: IP address, browser type, pages visited, and time spent on the Site, collected automatically through cookies and analytics tools.
• Communications: Records of emails or messages you send to us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested appraisal services
• Prepare and deliver appraisal reports
• Communicate with you about your appraisal order, including scheduling and delivery
• Improve our website and services
• Comply with applicable legal obligations
• Send occasional service-related communications (we do not send marketing emails without consent)

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: Third-party vendors who assist us in operating our website or delivering services (e.g., email hosting, scheduling tools), subject to confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.
• Client instruction: If your appraisal engagement authorizes delivery of the report to an attorney, court, or other specified party.
• Business transfer: In connection with a merger, acquisition, or sale of business assets, subject to the same privacy obligations.

4. Cookies and Analytics

Our Site may use cookies and similar tracking technologies to analyze Site traffic and improve user experience. You can configure your browser to refuse cookies, although some features of the Site may not function properly without them. We may use Google Analytics or similar tools to collect aggregate, anonymized data about Site usage.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain appraisal files and related client information for the period required by applicable appraisal licensing law and USPAP record-keeping requirements, which is a minimum of five years from the date of the appraisal report. Contact information may be retained longer for legitimate business purposes.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal limitations. We will respond to verifiable requests within a reasonable time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site after any update constitutes acceptance of the revised policy.

11. Contact Us

For questions about this Privacy Policy or our data practices:
Eagle Home Appraisal Reading
Reading and Berks County, Pennsylvania
Phone: (484) 755-3883
Email: [email protected]